Privacy Policy

Last Updated: 4-SEPTEMBER-2024

Welcome to Al Masood Products (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.almasoodproducts.com, use our services, and interact with our plugins and third-party services.

1. Information We Collect

a. Personal Information:

  • Contact Information: When you place an order or contact us, we may collect your name, email address, phone number, and shipping address.
  • Payment Information: We may collect payment information, such as bank details, for processing transactions. Note that payment information is processed securely by our payment providers and is not stored on our servers.

b. Non-Personal Information:

  • Usage Data: We collect information about your interaction with our website, including IP addresses, browser types, pages visited, and the duration of visits.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and fulfill your orders, including customizing products and handling payments.
  • Customer Support: To respond to inquiries, provide support, and communicate with you regarding your orders.
  • Marketing: To send promotional materials and updates about our products and services, if you have opted in to receive such communications.
  • Website Improvement: To analyze usage patterns and improve our website and services.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We use third-party services such as WordPress for eCommerce, Crisp Chat for live chat, and other plugins to operate our website. These providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing their services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations and operational requirements.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@almasoodproducts.com. sales@almasoodproducts.com & almasoodproducts@gmail.com
  • Phone: +92 332 7141486
  • Address: Al Masood Products, Allama Iqbal Road, Karachi, Pakistan.

Thank you for trusting Al Masood Products with your personal information. We are committed to protecting your privacy and providing you with a safe online experience.