Terms and Conditions
Last Updated: 4-SEPTEMBER-2024
Welcome to Al Masood Products, your premier destination for customized and premium caps. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using Al Masood Products (the “www.almasoodproducts.com”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use the Site.
2. Products and Customization
Product Range: We offer a range of customized and premium caps, including but not limited to Afghani, Omani, Uzbek, Traditional, and Premium caps.
Customization Options: We provide customization for design, material, color, and embroidery to suit your preferences. Please contact us for specific details and options available.
Quality Assurance: We use high-quality fabrics sourced from trusted suppliers. Our production process includes multiple quality control checks to ensure the highest standards.
3. Ordering
Order Placement: Orders can be placed through our website, via email, or by contacting us directly.
Production Time: Production time varies depending on the order size and customization requirements. For specific timelines, please contact us.
Payment Methods: We accept various payment methods, including bank transfers. All payments must be made in full prior to the processing of your order.
4. Shipping
Worldwide Shipping: We offer worldwide shipping through reliable logistics providers. Shipping times may vary based on location and will be communicated to you upon order confirmation.
Shipping Costs: Shipping costs are calculated based on the destination and size of the order. These costs will be communicated during the checkout process.
5. Returns and Exchanges
No Returns/Exchanges: Due to the customized nature of our products, we do not offer returns or exchanges. Please review our return policy for more information.
Damaged Goods: In the event of damage during shipping, please contact us immediately to report the issue. Our customer support team will assist in resolving such matters according to our policies.
6. Customer Support
- Inquiries: For any questions or assistance, please reach out to our customer support team via email or phone. We are committed to providing timely and helpful support.
7. Intellectual Property
All content on the Site, including text, images, and logos, is the property of Al Masood Products and is protected by intellectual property laws. Unauthorized use of any content from the Site is prohibited.
8. Limitation of Liability
Al Masood Products is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our liability is limited to the maximum extent permitted by law.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pakistan.